Once a product has been sold, it cannot be exchanged except for the following:
Local Exchange Policy: Exchange of product(s) will be arranged at EOA.
Overseas Exchange Policy: Customer has to scan/picture the said product(s) and email EOA for verification. EOA will send the replacement product via mail upon approval. Normal delivery lead time applies.
All products to be exchanged have to be returned to EOA in their original packaging, accompanied with the original sales invoice with date of purchase and a brief description of the fault of the product(s).